DO NOT USE WISH.COM IF YOU DO, IT’S AT YOUR OWN TOTAL RISK. I ordered 2 items in May, 2020! They said I’ll receive them around late May. As of August 2020 no items received. After over the 1st month I started questioning them every few weeks and each time they gave me a farther delivery date.
In August 2020 (4 months after!) I received one item. I had ordered LARGE and it said so on the bag but it was a child’s size! I tried to return it before the 30 days passed but I couldn’t find where. They sent me to their Customer Help. I got there and into my account and it says “You have no orders yet”! After trying so many times without results, I furiously told them “why don’t you make the refund yourself like all other merchants do” but they slapped me with an identical email again. Their phone is useless as it sends you to the same merry-go-rounds as before. I know I’ll lose this money. I’m really sick of them and will stop wasting my precious time! However, I may try to have my credit card co. put a stop payment.
I still don’t know what awaits me IF/WHEN I ever receive the second item. This company lures people with their ridiculously low prices, i.e. $2 for a pair of shoes (sold elsewhere for $30), free shipping, prompt delivery, etc. They have the Chinese sellers ship directly from China to you. Yes, I know, all stores sell Chinese items, but they offer them AFTER they’ve received them in their stores and they take the shipping responsibility. Also if something’s wrong with the item they promptly exchange or refund your money without any more ado. But anyway, I don’t care where the item comes from as long as merchant is transparent and quickly refunds you when it’s wrong item. THIS COMPANY SHOULDN’T BE ALLOWED TO DO THIS KIND OF BUSINESS. I KNOW BETTER NOW AND SHALL NEVER EVER BUY FROM COMPANIES OF THIS KIND.
P.S. I forgot to tell you they give customers' data to the Chinese sellers. Few days ago, I mysteriously received a package though I wasn't expecting any as I didn't do any more shopping online. It was another item like the previous one and also wrong size too. It came from a Chinese Co. I immediately contacted wish.com about it and they responded with the same emails they had been sending me when I told them I couldn't find where to get the refund. I was able to get to this Chinese contact and asked them why they sent me something when I never ordered anything. They said, somebody will answer in 48 to 72 days. I'm still waiting. In case you receive from them an UNSOLICITED order, this is their info according to their label: BBTEX USA, Inc., 317 E. Redondo Beach Blvd., Gardena CA 90248. They’re known to rent temporary places in America (just like wish.com). Now I have the task of finding out if they charged my card! Grrrrrrr! Sigh..... :(
It finally entered my little brains that it ain't no free lunch. So I'd rather pay the full price and get it over with without aggravation and wasting golden time. :)
[Forgive my lengthy complaint]
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