5f1e4a5b661f00cbc608a22e sywh008939607 Avatar Crazy Hippies 2 days ago hi i have ordered 8 x 3000w epistar full spectrum lamps from Wedding Rock. i only received 8 x 50w no name brand lamps. 2 was broken. wish customer support put me in touch with the merchandiser before the timeframe for a refund expired. the merchandiser refuse to help me. i dont want 50w lamp. i have paid for a 3000w lamp. but he refuse to assist me. he refuse to put me back to customer care. this has been going on for almost 2 months. so when i go to customer support i go through to the merchandiser and he refuses to put me to customer support. he is extorting money from me. i must pay him to get a refund every 3 days he just reply to me and only want to refund me 70 usd. this is not acceptable. how can he do this. how can wish alow this to go on. i want my 304usd or i want the 8 lamps of 3000w. this is what i have paid for. they also say that it is Epistar lamps. buT it is not. it is not even full spectrum like the box instructions indicate. the merchandiser has been refusing me my right to a refund because he did not supply me with what he avertised. and i have paid in full it has been too long now and i am fed up are wish a criminal organisation? why do you allow this dog to 3xtort more money from me. this is not fair why must i pay for shipping back the stuff. i did not want that 50w led. its not even worth a sent. i want what he advertized and what i paid for. this is not the way to do business wish. if you look at Wedding Rock store rating you will see this is an on going problem. this is not good. these guys are stealing peples money on your platform. why dont you react. are you also part of this and do you receive bribes from Wedding Rock. I Believe so because why dontvyou react to all the complaints i dont know what to do anymore. this is not fair. this is criminal do i have to accept that WISH is a criminal company who works with other criminals to steel from customers who trusts them. sort out my problem please this hase been going on long enough