AWFUL AWFUL AWFUL .. DON'T BUY FROM THEM! I bought a bed base from Crazy Price Beds, received the order and noticed that - half of the bed, including some pieces and the various screws (needed for assembly), were missing!!!!! I immediately contacted the company, specifying which pieces were missing, and was told that they would be delivered within 7 days. As I did not receive any shipment confirmation, I had to contact them again and again to request an update... from that moment on, they kept lying to me, saying that the rest of my order would be shipped within two days... but never sent it! I also tried to request a full refund, but my query was completely ignored. A month later, and after numerous emails and calls, I still had not received the rest of my order. In all this, I had to sleep with my mattress on the floor. I therefore requested a refund through B&Q. At that point, the Crazy Price Beds company notified me that the rest of my order had finally been shipped. Such a coincidence. But there is more... When I finally received the delivery, I discovered that they sent me the exact same pieces they had sent me the previous time!! So I ended up with the exact same parts, again (duplicates).. And none of the missing parts I needed!!! After several attempts I managed, via B&Q, to get a full refund but... guess what? Crazy Price Beds refuses to send someone to pick up all this bulk junk they left at my property. B&Q contacted them, specifying that, according to clause 6, I have the full right to return these pieces and that, of course, it would be the seller's responsibility to arrange the collection. The council charges £60 for bulk waste collection, and I should not be the one to pay for the disposal of these items. However, they refuse to come and collect and keep ignoring our requests. I find all this very unfair. This company is a JOKE, and their customer service disgraceful. I would not recommend anyone to buy from them, it will only save you from months of unnecessary stress and phone calls trying to resolve something unresolvable. I have never dealt with such a crazy and disorganized company before. A complete waste of time. Furthermore, from the few pieces received, I can tell that the item is not of good quality either. SHAME!