AVOID AT ALL COSTS! We have been in the middle of a claim with Davies Group for around 6 months after a home flood destroyed our living room. They have managed to loose documents and damage the TV taken for electrics testing to the point it couldn't be repaired and didn't bother to tell us. Every aspect of our claim has been chased by ourselves and we lived with exposed asbestos in our house for 8 weeks before they did anything. We removed the water and sodden carpets ourselves after documenting everything. We complained and didn't get anywhere. The customer service has been at times shocking but the lack of communication and dedicated claims handlers mean unless you call them you will never get a reply to an email or any further in your claim. We are devastated we won't have our home for Christmas and it has been really difficult to come home to. Avoid yourselves the heartbreak and avoid at all costs. No compassion and no help would give 0 if I could.