Dear Direct Carpet Centre I am writing to express my dissatisfaction with the recent carpet installation service provided at While the carpets have been installed, I noticed that the baseboards/edge finishes were not installed, leaving the job incomplete. As the installation should include a finished look with all necessary components in place, I kindly request that you address this issue promptly by scheduling a time to complete the installation. Please let me know when your team can return to finalize the work. I look forward to your swift response to resolve this matter. Kind regards, Cristian Vieriu