DPD Parcel Wizard is getting worse and worse and believe it or not, they're worse than Parcel Motel at the moment. My parcel never arrived from UK through DPD Parcel Wizard network in April 2020, got email with delivery date 17/04/2020 from DPD which never happened, after few calls to their team, they opened a case and they said resolution team will contact me with 50€ refund option, which never happened. Never got a call back from them, nothing. Same thing now again with another parcel through DPD Parcel Wizard, delivery date 23/10/2020, result - second packet lost as well?!!! I'm writing this review now and I recommend to everyone - DO NOT ORDER ANYTHING THROUGH DPD PARCEL WIZARD!!!. Soon as this charade will be finished, I'm closing Parcel Wizard account and will do the same recommendation to all my friends and aquaintances. DHL is maybe more expensive, but at least they will not lose or steal your parcel. It doesn't happen with the normal shipments from ROI, only if it's going through Parcel Wizard option from UK, which became no better than Parcel Motel services in the last few years and by my experience, they were the worst before, but DPD is so close. Please, do a favour to yourself and choose someone else to deliver your parcels from UK, it will save your money and your nerves. Never again.