I'm absolutely fuming. Received an email saying customs needed to be paid on a package last Thursday so paid it straight away. Have STILL to stop sending me notifications it needs to be paid money's gone out of my account but no package a week later tried ringing, tried emailing, chatting to bots sending me round in circles emailing everyone and every contact they give with no reply, no phone is ever answered. Even spoke to a delivery driver who was delivering next door, to see if I was being scammed re custom payment he said no I wasn't but try ringing Monday which I did and I've gotten no answer let alone a resolution or the items. It's the most stressed and agitated I could be with the whole set up. Do I pay customs again on the off chance I may receive my package? Or risk loosing the package.? Can't even travel to the depot to pick it up or enquire due to covid restrictions but can't get ANYONE on the phone or otherwise to speak to about it. Do very angry right now. Avoid avoid avoid