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Anonymous
What a waste of a company , got email to say my items would be delivered on a certain date waited in all day , nope nothing , phoned DPD was told it hadn’t gone through there system yet prob be delivered next day or day after , I told them I got email today it was going to be delivered on said date , she said no you get a text an hr before delivery to say it will be there , so I waited till next day , guess what at 12.30 I got an email to say wait fir it my item will be delivered between 10-11 to which this was at 12.30 , I rang dod was told it had been delivered, even tho I wasn’t there , got hone 30 mins later no sign of it , rang up explained all over again what had been said she said she will try sort it , I then got an email with a picture of a house to say it had been delivered to this house which is not mine house but house across the road , I then went to ask neighbour did it arrive there , nope not sign n nothing delivered as she had been there all day , got back into by email dpd was told mystery solved it had been left at house across the road , My own house , I emailed saying that was my house and it must certainly not there I then went to another neighbour to see if it had gone in there nope , there still saying it was delivered to my house or house across road they can’t decide which , at end of day I don’t have the item nor dues anyone I no either , terrible terrible service , I will have to get onto the company I ordered from as it was them thst picked this terrible postal company void this company hand delivery it yourself if you can
3 years ago
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DPD Ireland has a 1.3 average rating from 249 reviews

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Alice, Customer Support

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