NEVER USE THIS SERVICE! My parcel was marked as delivered and signed, but I didn't receive my parcel and of course I didn't sign anything. After writing to operator, I was advised that my parcel was left somewhere I have no access to, I repeated it I think 10 times to different operators, but they kept saying - it's delivered and you should have access to this area, but I don't in fact, the place is protected by code for tenants, my apartment is outside, I have no opportunity to get inside. Additionally, when I tried to call to driver on the number provided by operator, the driver shouted out at my and hang up. It seems that it's ok for the company not to hear clients, not to solve their problem and let their employees shout out at clients and so on.