I have been on FB Messanger. Tweeted about my issue, been on hold for 35 mins only to be cut off by your staff. One person replied to me on the online chat and then no more repsonses. I'm so tired of speaking to robots with no response. I've been waiting on two parcels one which i re routed eventually to a shop 8km away in the hope it might arrive there. Still no update. I was told my number was incorrect which fasinates me as the text arrived without any issue. another which was due to arrive this morning and has not arrived. I can't get any response from anyone. It is the most furstrating infuriating system I've ever come accross and while on hold i had the listen to how you are the best and most reliable delivery services in the country. Yet fastaway can manage to make it as far as my house without any hassle.