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Anonymous
Avoid Avoid Avoid I was trialing DPD as a replacement courier service in our company and here are the faults I have found: - Rescheduling collections actually, generates new collections and does not cancel old ones. - Scheduling pickups days in advance is inadvisable: they attempt collections sooner, confusing intended senders. - 1 of my 13 deliveries were abandoned on a letterbox and not delivered to recipient. - 1 of the other deliveries were delivered to the doorstep of the wrong house - No signature service guaranteed - Agents try to shoehorn you into a claim rather than a re-pickup - I was told that DPD acknowledge the loss of the package and would pay the value: When claim was made, DPD will not accept an invoice as proof of value with product serial number. - Response times from DPD's Customer Service time is over a week. And I received only one response. I'm also a little frustrated that my previous review was removed without providing reason or notice
4 years ago
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DPD Ireland has a 1.3 average rating from 249 reviews

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