I ordered three planters. They didn’t arrive on the day they should have despite me phoning to check as I was going away. I requested them that they weren’t delivered. So they have been delivered whilst I was away to an empty property and left at the front of my house in full view of the road. That would be ok if it wasn’t for the fact that I have three backs, two sides one front and no base's. Can’t make planters out of that. However they won’t refund until the planters are back in the warehouse and despite not being contacted for delivery they won’t collect without speaking to me. I am on holiday with no phone. I just want them to be collected and have a refund. They are at the front of my house in view of the road. If I had bought them elsewhere I don’t believe I would have had this issue.