I bought a 10 x 8 "Sun" potting shed two years ago. Very soon after installation (by your team) on to a new purpose-built concrete slab, I also had it insulated, lined with plywood. The door lock & fittings had to be upgraded and re-fitted. Then it was painted inside & out with top quality oil based outdoor paint. All this was needed to bring it up to an acceptable quality and make it fit for purpose/weatherproof. Before this, the basic shed I bought from you was poor with gaps in the pre-fabricated panels which also did not line-up properly, more than 20 knot holes in the boards that I could see the light through (that all had to be individually filled), badly fitting/wrongly sized window frames and battens and poor quality fixtures & fittings. I was not expecting the shed to be so basic and badly made. Everything was cheap and flimsy. The 2 men who installed the shed were unskilled & slapdash. They clearly did not know, and had no training on, how to put the shed together and just bodged it. Apart from everything else, when they left I found the door and lock did not fit and some of the battens to hold in the windows had been broken or left off completely. One pane of glass was missing. Finally last week the roof felt tore apart and ripped off completely. I have had new EPDM roofing put on in its place. So I have spent a lot of time and money to upgrade a poor quality shed that was not cheap. I thought your customers would like to know what they are buying and what they will need to do to bring their shed up to an acceptable standard.