We needed to replace our old type storage heaters - we are an all electric household - and decided to opt for this new type of electric heating - from our first contact with the company everything moved along very smoothly - they kept in touch with us, kept us updated, turned up on time and the installation team were excellent - old heaters out and new installation in - and tutorial from the installation team on the wireless thermostatic control - one for every location so rooms can have different temp settings - although installation in July heaters have only been providing heat since mid September but so far very pleased - Bills look good too.