Overall, Fischer Future Heat provided an above average service. Their sales and installation were relatively efficient, ensuring their product was delivered and working within an acceptable time frame. However, their post sales care service, seems to lack customer commitment and continuity to care. It is certainly not commensurate with the high cost of the heaters. Let's hope this improves. Otherwise, an excellent product that provides complete control over our heating needs, making a significant difference to home comfort. Would I recommend Fischer Future Heat - Yes. My only regret, is that I wish we'd had them installed years ago.