Ordered and had no communication so sent email asking about order and delivery, then when my item was due delivery, I then had to email again, to be told there had been damage in the warehouse and they couldn't fulfill my order. I just felt it was strange they didn't mention it the first time I emailed them which was around 2 weeks earlier. I was offered to see a replacement offer but declined due to the poor response from previous order and the time it took them to tell me about my order. I have revised my review as I received a phone call with a full apology on the lack of service I received. There has been changes within the company which they agreed were no an excuse for the service I received and agreed with the reason I wrote my review. I was certainly not expecting the phone call and must say it changed the way I felt about the company in general. I would certainly now after knowing the circumstances order again as I do think they were very genuine to their reasons and everyone deserves a second chance !!