This company has conflicting return policies that can be viewed here: https://www.grams28.com/pages/return?srsltid=AfmBOopjtXN10oQ3LQbUpRO6dqHSkFS79h-eesUURvwomBydXOV2d66A and here https://www.grams28.com/pages/returns-and-exchanges. They also keep changing their return policies. Additionally, they charge $35 for an item that is small light weight such as a phone case which is not indicative to what you see from other more established companies. Don't waste your time if you plan on actually seeing if you will like the product before keeping it.