Grams28 Reviews

Name: Grams28
Address: 16C, Tsuen Tung Factory Building,, 38-40 Chai Wan Kok Street, Tsuen Wan
Rating: 4.43

4.4 Rating 35 Reviews

86 %

of reviewers recommend Grams28

Company Reviews

Product Reviews

338

Questions

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Phone:

31658232

Email:

shop@grams28.com

Location:

16C, Tsuen Tung Factory Building,, 38-40 Chai Wan Kok Street
Tsuen Wan
00000

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Saiful Azman Abdul Rashid

Lee Lloyd

Norman Collazo

James Volpe

Ngurah Agus Sanjaya ER

Marco Coppola

Ivan Ka Ming Chan

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company has conflicting return policies that can be viewed here: https://www.grams28.com/pages/return?srsltid=AfmBOopjtXN10oQ3LQbUpRO6dqHSkFS79h-eesUURvwomBydXOV2d66A and here https://www.grams28.com/pages/returns-and-exchanges. They also keep changing their return policies. Additionally, they charge $35 for an item that is small light weight such as a phone case which is not indicative to what you see from other more established companies. Don't waste your time if you plan on actually seeing if you will like the product before keeping it.”

Helpful Report

Posted 1 month ago

“Update to my review of 2 weeks ago. In that review I was very frustrated that they were not replying to my emails. Actually, they were but I was not receiving and they didn’t receive mine. They have definitely made this right by doing the return and keeping me updated along the way. There was never an issue with the product I ordered, it was well made but not suitable for me. I would recommend to family and friends. Thank you Angela!”

Helpful Report

Posted 1 year ago

“Their customer service is horrible. I have e-mailed several times to start a return but have not heard from them. Their website states I need to contact them first before sending my item back. That is impossible to do when they won’t e-mail back. Will never purchase from them again. There really is No Customer Service.”

Helpful Report

Posted 1 year ago

“There customer service is non-existent! I ordered a bag with engraving. The embossed letters are not centered. For the price, I expected it to be high quality like they state in their advertising! Luxury quality, not even close. My 11 year old can engrave the bag and do a better job with his eyes closed. I’ve contacted customer service and am awaiting a response from them which I haven’t received.”

Helpful Report

Posted 1 year ago

“This is an absolutely handsome and elegant folio. I was skeptical at first because of the low price, but found out there was no middle man. When I received the product and opened it, the first words that came out of my wife's mouth were, "Wow, that is a very handsome and stunning folio." The craftsmanship on this folio is beautiful and I'm very pleased with it. Finally, their customer service is outstanding. Each time I sent an email to inquire about something, I always received a response within 24 hours. Thank you Grams28! - James Matsuda”

Grams28 5 star review on 3rd February 2022

Helpful Report

Posted 2 years ago

“One of the best leather case on iPhone. The built quality is awesome, leather feels much better than apple one. Mag safe is strong. I can recomment this product to everyone who want classy look with really good protection!”

Grams28 5 star review on 2nd February 2022

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Posted 2 years ago

“Best leather folio there is! From the very beginning I've been totally stunned by the quality and thickness of the leather. It does not only protect my iPad Pro plus Magic Keyboard very comfortably but it simply feels amazing. I've been using the folio in my EDC for more than a year now and both its quality and colour have stayed throughout these months. It's an absolute stunner! I can totally recommend it!”

Grams28 5 star review on 31st January 2022

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Posted 2 years ago

“Love the 154 city pack. I use it everyday. It’s essential for me. The size and the quality are just amazing. Highly recommend it!”

Grams28 5 star review on 28th January 2022

Helpful Report

Posted 2 years ago

“I haven’t receive my order”

Helpful Report

Posted 2 years ago

“The build design and leather quality is on par with the Apples Leather cases. This is no easy task but Grams28 has pulled it off perfectly. The craftsmanship and attention to detail is followed through on all their products, from phone cases to laptop sleeves and even the Leather wallets they produce.”

Helpful Report

Posted 2 years ago

“Top quality brand, amazing leather case”

Grams28 5 star review on 23rd December 2021

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Posted 2 years ago

“Totally impressed by the customer service and follow up after I made a purchase. Super fast delivery. Well made and excellent quality product.”

Grams28 5 star review on 22nd December 2021

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Posted 2 years ago

“Been searching for a bag that’s not too big but also can fit my IPad Pro 11 inch, and Grams 28 just happened to have the perfect size 154 City Pack! Love the product and the quality is top notch! Thanks grams 28!”

Helpful Report

Posted 2 years ago

“Product is good quality, BUT fulfillment and delivery process are totally BAD. I’ve been experienced the unprofessional service, since I need to chase up my order for 2 times before getting any notice which I expected to get it before I aware that it was delayed already.”

Helpful Report

Posted 2 years ago

“Lovely company, fast delivery, you can tell their products are made with love. The quality of my wallet is outstanding, been using it everyday since it arrived. It looks as good as the day I received it. The colour is beautiful, the feel of it in your hands screams quality. Thank you for such a lovely item.”

Grams28 5 star review on 18th November 2021

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Posted 2 years ago

“The products are just as I imagined. I love the quality of the backpack and sling bag that I bought! The compartments were also a perfect fit for my mobile devices and Ipad! If I could afford it I definitely would get another sling mini and a wallet!”

Helpful Report

Posted 2 years ago

“I really am impressed with how this wallet looks! It feels and smells great. Right off the bat, you can feel just how premium the leather is. Having sustainable packaging is also a plus!”

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Posted 2 years ago

“The product is excellent, but it took a few months to prepare it when the order was made.”

Grams28 5 star review on 28th October 2021

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Posted 2 years ago

“Durable quality, timeless design, versatile everyday carry. You can’t go wrong with the stealth backpack, leather folio and the zip wallet. They are signature pieces for a classic gentleman.”

Grams28 5 star review on 12th October 2021

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Posted 3 years ago

“I love my Grams28 114 Leather Folio. I was using just a MacBook sleeve before but I couldn’t put anything else into it. But with the 114 Leather Folio I have space for my MacBook, iPad & loads more. The quality of the leather is second to none! A+ customer service I will definitely be a customer of Grams28 again”

Helpful Report

Posted 3 years ago

Grams28 is rated 4.4 based on 35 reviews