This was the WORST online order I have ever made. This company doesn't warrant any stars but in order to post my review I am forced to list a star rating. I want to start off by expressing my disappointment with this company. I placed a fruit basket order for a family that just lost their mother. For the past four days I have been having to follow up with email inquiries about the status of my order given that when I called to inquiry I was put on hold over 3 hours, ultimately I would have to hang-up as I no longer stay holding. Although I would get responses back through my email inquiries, the information coming back to me was shocking. I was told they do not offer the option to schedule delivery on a specific day and that during peak delivery periods such as holidays, delivery deadlines may be extended to accommodate higher volumes. So basically my order is pushed aside due to higher volume orders? This explains why they said they cannot guarantee that my order would be delivered before or by a certain time of day. After numerous emails, my order was finally shipped out, sadly it was delivered on the day the family was to bury their family mother, unfortunately as a result of no one being home, the order was brought to a Hasty Market location for the recipient to pickup. This family just lost their mother, they are grieving and Hazelton's expect this family to drive to pickup an order that should have been delivered the following day? If they had delivered when they should have, someone would have been home to accept our fruit basket. To avoid further embarrassment, I drove to the Hasty Market, picked up the order and hand delivered to the grieving family. The onus of delivery should not have been on me. This company's business ethic is appalling! I would stay very clear of this company, don't let their attractive selection of goods tempt you in ordering because you will regret it.