Absolutely the worst company I have ever dealt with. I ordered a basket that cost me $186 it included 2 bottles of liquor, cupcakes and a balloon. The basket was delivered 4 days late, the balloon was deflated, and the cupcakes completely smashed. I sent in a complaint and did not hear anything then when I followed up they told me it was outside the 5 day window of complaints even though the original email was sent in the day after receiving the basket. When I talked on the phone to a customer rep they said it was my fault for selecting the wrong shipping method. No where on the order page does it warn you that your package content will arrive destroyed if you don't pick one day shipping. This company is taking advantage of their customers. Absolutely DO NOT use this company for any basket. There is a reason they dont come up on google reviews.