DO NOT ORDER FROM THIS COMPANY. They have NO idea about customer service. My order was not delivered because they were waiting for a response from me. They are a JOKE. IT DOES NOY SAY ANYWHERE TO CALL THEM BACK OTHERWISE YOUR ORDER WILL NOT SHIP. THIS COMPANY SHOULD CLOSE.
I hope this message finds you well. I'm reaching out to you regarding your recent order number HC??????.
Unfortunately, we do not offer the option to schedule delivery at a specific time of day. Our standard delivery times are anytime until 8:00 pm for residential addresses and anytime until 5:00 pm for business addresses. However, during peak delivery periods such as holidays (Christmas, Valentine's Day, Mother's Day, etc.), delivery deadlines may be extended to accommodate higher volumes.
Please keep in mind that the exact delivery time of your order may vary due to various circumstances beyond our immediate control, such as traffic/road conditions, weather, volume of orders/packages, distance, etc. Therefore, we cannot guarantee that your order will be delivered before or by a certain time of day.
Thank you for your understanding and patience. Please let us know if you have any further questions or concerns.
Sincerely,
Charlito (Senior CSR)
Customer Service
The Gift Group
3 months ago
Hazelton's Canada has a
4.4
average rating
from
1,519
reviews
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