Horrible customer service. I had to cancel my order because the address I gave was wrong so they couldn't deliver. I accepted my fault and asked them to please refund. They said we will cut some amount and refund the remaining. I said fine please refund how much you can. Now here is the twist, they have option of paying by using "Wise" which I have initially done. When it's time to refund, they can't refund it back on Wise anymore. They are asking me to use my Bank account and request for refund. I don't stay in Canada, if I want to request money on my local bank app, there is no such option and on email, their bots (yes, they don't have real person assisting you) are only responding to the same email because that's what they are programmed for. If you can't handle international clients paying from other countries then don't accept the orders and serve only Canadian citizens. And if you can accept the payment via Wise then you should be able to refund it on the same as well. It's simple logic. Stop robbing people.