I ordered a plant and cake from this company on Dec 17th, for it to be delivered on Dec. 19th. I selected 2 day delivery. The cake arrived in a messy puddle in the box and the plant was completely dead on January 6th!! I do not understand how this is acceptable. I was completely mortified by the state the gifts arrived in and was told that it was my fault by customer service for not choosing one day delivery. The company should review their shipping options and if this is how two day shipping works then it should not be an option for perishable items. I was not offered any compensation. I will not use this company again or recommend it to anyone. Here are the photos of the delivered products. How embarrassing.
1 week ago
Hazelton's Canada has a
4.4
average rating
from
1,544
reviews
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