After ordering my shoes in size 4 regular fitting they arrived promptly....but were far too big. I could get a finger down the back and my foot kept slipping out. I returned these by recorded delivery and paid extra to exchange my shoes to a narrow fitting size 4. My new shoes arrived within the week. But unfortunately the narrow fitting size 4 are still slightly too big...they sit up slightly around the toes and my heel slips. I am hoping a gel insole will help with the fit as I don't want the hassle of sending them back again and the extra cost of recorded delivery again! In the end I think these shoes cost me around £105.00 and with roughly £8.00 recorded delivery its approximately £113.00 all in....for shoes that still don't fit well for me to dance in. I think I will just put this down to an expensive mistake. The quality of the shoes is good but the fit is not. Thanks for getting back to me International Dance Shoes. I will certainly do that. I am baffled by the sizing as in any ordinary shoe I am a size 4 and always have been with no fit issues. If I send you pictures and have a recommendation from yourselves will you refund any additional recorded delivery costs? Also, if I need to get a different size made will I have to pay extra on top of what I have already paid?