***WORST CUSTOMER SERVICE AND NETWORK CONNECTION EVER!!!*** Don't waste your time and money. I'm from Sydney Australia and switched to Lycamobile just yesterday as they appear to be best value for money but the set up process was RIDICULOUS and DIFFICULT! It took me about 2 hours to try and connect to the network and I work from home so this was a MAJOR INCONVENIENCE as I reply on my Mobile Hotspot for connection! I had to drive to my local shopping centre and use Apple WiFi just to be able to work after connecting to Lyca! THEN after I did get a network connection I had to CALL BACK LYCA because my Hotspot setting on my phone was MISSING after my Lyca sim was activated! I then had to follow a set of instructions just to set up my hotspot connection through Lyca! Today has been RIDICULOUS!!! Working from home my internet speed has been STUPIDLY SLOW! They claim to be on Australia's fastest network (Telstra) but that is SUCH A LIE!! PATHETIC SPEEDS! Less than 24hours on Lyca and I will be switching providers already. Going to try ALDI mobile....................