I'd give no stars if I could, since topping up this sim card, I can only ring out, I can't text and no one can text or ring me, I've asked for a refund and just get fobbed off with wait 48 hours, I've got ill health and a broken boiler and I'm expecting these very important phone calls, I can't wait 48 hours, how on earth am I supposed to sort this problem out now when, No one can even text me let alone ring? The past few times I've topped up, it's had no 4g and the signal is rubbish! I'll update you if I get my refund, its a payg sim card, there's no reason why they can't refund me!! AVOID THESE USELESS RIP OFF MERCHANTS