Worst company, truly. Bought their plan for my trip to Denmark, there was a problem to activate it. Nobody responded to me for days, after I came back home I got a response (days later) that they had problems with network configuration, and I should be all set now. I didn't need it already, so asked for refund as I never used the plan. Still in communication with the rep, going back and forth, and it is just ridiculous at this point. She doesn't even try to understand the problem. First she said I will be refunded, then she said "hooray, we activated your plan", when I said that I don't need her to activate anything anymore, I got an email saying "sorry your pin wasn't valid" What??? It is a joke at this point. Sinply ridiculous