I work overseas but need a UK number for contact with banks etc. I travelled to UK for three weeks and just prior to travelling \i topped up my account and purchased a monthly plan. I DID NOT SELECT THE AUTO RENEWAL OPTION. I now find out that LYCA have charged me for December and January and their agent explained that auto renewal is on ALL BUNDLES AND IS CLEARLY STATED. This is not true. They offer an auto renewal option. I did not select this as I was only going to be in UK for three weeks. The agent told me that if I wanted to cancel the auto renewal I could do it by dialling *190#. These people steal whatever money they can from your accounts. My wife's phone would not connect when she moved to Ghana and despite several complaints about it not working LYCA did nothing and after a period of time closed the account and took all the credit. THEY HAVE DONE THIS TO HER TWICE! NEVER AGAIN. When I return to UK I will deal with another provider, this organisation is little better than highway robbery.