This company is simply the biggest disgrace I ever faced! Using it for few years now, only at the very beginning service was good. The whole 2022 experienced never ending problems with data transfer and reception. Literally it is something that do not exsist!!! From initiall 15GBP per month now at 35GBP per month and nothing works! Contacted them December 2022, spoke to someone I could barely understand sitting on the other side of the globe. Explained my problems, that I am a medical background person and I need good data transfer to contact my patients, do my bits and use it for learning. The person promised me that it will not happen again. Unfortunatelly nothing has changed! To make it ever more unproffesional person from their helpdesk took all my adress details. I thought it was needed. Within few days recieved cold calls from something called Lyca Money. Checked the number online 0207 536 6450 - pretty bad reviews, people asking more private questions and only calling for 1-2 seconds hoping for us customers to return the call and get charged for it! Last couple of days their service DO NOT EXSIST!!! Simply put I paid 35 GBP to have dead phone. Thankfully to that I missed my cardiac lecturing webinar from Milan and had to go to nearest free wifi point (in -2 deg Celsius!) to return mails to my proffesional colleagues. Disgrace!!! Atm waiting for my Voxi new sim card I ordered today and switching to them. Good service, helpdesk people located in UK and speaking normal English that can be actually understood and much, much cheaper prices for data transfer!!! Never ever Lyca again!!! NEVER!!! People avoid this scammers, they do not deliver anything they promise and charge you for!!!