Do not go with these. They had a 1p deal or something for first 3 months and I paid first payment on debit card... As soon as it come to taking first payment after a month they took £5. Can't speak to anyone just menus which eventually just say can't help and cut you off. To see something like that in this day and age is incredible Couldnt even log in as they make that hard too, instead of logging in with email they demand a SIM card number or something? Even if i could log in i had to cancel my bank card as they just take whatever they like. Have used Lebara ever since. Great customer service and trustworthy ..I was literally very skint and struggling anyway when lyca helped themselves to £5 I wasn't expecting.