Hello all, I would like to share my experience with Lycamobile. So, I decided to port in my existing phone number to them and now I am stuck big time. They offer the worst customer services, their agents are extremely rude, untrained, and hang up the phone themselves without resolving issues.
I don't want to stay with them and have been calling them to provide me a port out or a transfer pin which they provide after their pathetic verification process which requires frequently dialed phone numbers and every time I provide them with the right ones to which they respond I failed to verify and call us back again. This company is harassing me every time I call them. So far, I have been waiting for 4 days and called them over 10 times. I want to make you aware of their unethical behavior towards customers. In their policy, they could verify the information by asking me for a security pin which pretty much every other company does. This is not really what I was looking for.
1 year ago
Lyca Mobile has a
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