Will give then -5 if possible... Worst customer service ...Have to wait for 25 - 30 mins when called ...and it is same waiting time when called any time of the day. Topped up to wrong number and have to wait 1 week and numerous calls to find out that will not get the refund. Could have told me when i called them first. Every time called they keep saying will take 24 hrs to get my money back and asked me to email them with the request. Now after a week they replied back saying they cannot refund. Waster time, energy and money for their incompetence. Will not recommend them to any one. please avoid them."