Customer service is absolutely abysmal. I'm on a bundle where they should have taken the money but failed to do so due to technical difficulties on their side and they cant reinstate the DD. I'm unable to make any outgoing calls or send texts. Have to hold for at least an hour every time I call them before speaking to someone. And lo and behold they just disconnect your call during the middle of it. Happened 3 times continuously. Their live chat doesn't work, keeps saying try another time. I totally wasted more than half of my day trying to reach to someone who doesn't disconnect the call. Online login to my account doesn't work, cant get CS to speak, cant make calls or send texts. Absolutely hopeless mobile company. Stay away. I would give it 0 stars if allowed.
1 year ago
Lyca Mobile has a
1.4
average rating
from
930
reviews
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