The worst experience you could possibly have with a mobile company. - Zero 4G / 5G service on an iPhone 13 - Zero phone signal in most places - Couldn't use the phone as a hotspot - Cannot phone customer service to speak to an actual human - Live chat takes over half an hour to connect with someone. If you don't reply within 2 minutes they end the chat. If you continue asking them to resolve the numerous issues, they end the chat. - They suggest emailing Customer Service - they don't respond. - Their PAC process doesn't work - completely lost my old number and the process has been going on a week. - If you decide to go to a new provider, the old PAC code won't work. Does that cover it? There isn't a single thing this company has done right - I would avoid it like the plague.