I had very bad day today since morning with Lycamobile , because I have accidentally deleted my Esim and I couldn’t installb it again using the barcode I got it by email as it was saying the barcode has expired. I contacted the customer service through chat in app but looks like they hate servicing people through there , 3 times they rejected me 😡. later on, I bought another Esim from LycaMobile and contacted them , people who was responding were horrible and closed the phone in my face again 3 times especially females customers service , I was very very Frustrated as my main number is not working and I have Disability, and the customer service through the phone DO NOT want to collaborate or help, I haven’t had such horrible customer service here like this in the UK before. Till this guy who called Subash , who sorted out my issue in a minute . I really would like you to thanks Subash 100 timrs today ans give him 100 star, and -0 to other LycaMobile. This issue will not saty here I am in contact with citizens advice to get corrected legal advice and help for the damages they did it to me .
7 months ago
Lyca Mobile has a
1.4
average rating
from
930
reviews
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