Writing this review based on my experience waiting in calls for LYCA Mobile customer service for more than 3 weeks. They will take your money, won't give you the service and sad part is they wont refund your money. Funniest part is, everytime you will need to wait for 1-2 hours to get a customer service representative, to hear that they are ready to refund and you will be given a reference number for refund processing. But the refund wont get processed even after weeks. The customer service don't know anything, all they know is to go for refund which will never process to your card. The worst worst company and worst customer service and they are really useless. I wish there is option to give negative rating for this useless and worst company. If you are considering Lycamobile for your mobile service provider, think think again.