Registration seems easy, but logging in to their system did not work at all (after trying every way to log in with the username and password combo they sent in SMS - capital letters in the password, 0 in the front, country code in the front, without any prefix in the front, etc..), so we called their customer service.
When we called their customer service, an automatic voice broadcasting system offered us a lot of options, but we could select English language only when we picked at least 2 options before. Whatever, this was the least annoying thing.
Person one at the customer service was a woman who hardly spoke English, however, she talked to us like we were idiots and she could not / did not want to understand that we did the logging in just like she said but it did not work. She said goodbye, did not even letting us to finish our sentence and she hung up the phone.
Person two who picked up the phone asked what was our problem, and then he explained how to log in and dropped the call too, but without even saying goodbye. He was very arrogant too.
I wanted to give a bad rating on Facebook too but for some reason, they disabled reviews on their page.. what a coincidence...
6 years ago
Lyca Mobile has a
1.4
average rating
from
930
reviews
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