Worst customer service by far, you have to wait 5 days for customer service to get an answer back doesn’t matter if your SIM card doesn’t work or you can’t top up because of their website either you can’t activate your SIM card or you can’t refer a friend because you don’t get anything back from them even if you want to port in a number all you get it’s just errors this made me think twice before jumping into this bad company and customer service called LYCA MOBILE. No other most of the reviews are 1 star, if I could I would of given them 0 stars that’s what they deserve for it.