After several complaints it was proven that their customer service and overall network issues are worst. They didn't even bother to read my complaint email in which I clearly told that within an hour of subscribing to the service i realised it is not working and their team ask me to try again and again every day and kept on assuring us that the network issue will be fixed. Also, if they cant guarantee good service at home so should I sit on the bench around 200 feet from my home in severe cold weather just to use the crapt Lyca service. This is again height of caring less and cheating customers.