The network should be investigated by government, they are ripping people off. They took my credit for nothing, I spoke to seven customer care servicers for six days, only one of them was honest and reliable but the rest were lying and don't know what to say. I actually borrowed £1 to payback £1.15 which I don't mind but I was never allowed to use the money to call any number (both local and international). I tried to use it for three days but to no avail so i forgot about it until when I topped up £10 and £1.15 was deducted from my balance. Main while, I switched off my data before borrowing the money because my bundle just expired. All the customer care servicers confined my data was off and promised to refund the money except for the sixth customer care servicer (Keisha) who said I turned on my data midnight (26th July) for 20 minutes. That was pure lie because I was at work and cannot use my phone, moreover there is free WiFi at work. My balance was £8.47 and I loaded another £5, I just got £12.47 ( another £1 had just been taken unjustly)
4 years ago
Lyca Mobile has a
1.4
average rating
from
930
reviews
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