Worst experience!! I wanted to port in my number to LycaMobile. The agents didn't know the process and created multiple duplicate port in numbers. The port in is still in process even after a week!! Now I have no service from previous provider and from LycaMobile. When called, all they could do was apologize and ask me to wait for another 48 hours without any service. Uneducated about their own policies and processes. If you are getting a new number, it may work. But never port in your existing number. Horrible!!! Now the number is ported out of ATT. LycaMobile now says that this cannot be ported in at all as it is now inactive. Incompetency that cannot be reviewed. Stay away from LycaMobile. Till now no reply or communication as promised by the comment from LycaMobile! Customer Service hangs up the call when they cannot provide resolution.