They took over Toggle Mobile, which was a good company, allowing you to have permanent phone numbers in different countries for a small yearly fee. Their website used to work great, their customer service was good. This scam of a company, Lyca, took them over and it's been hell since. Every time I log in, my account data is inaccessible. I have to talk to one of their useless customer reps and they sometimes fix it, at least for a few days. Now, I am getting UK charges on the CC I have with them (I don't live in the UK) and I am getting tons of spam in the email account they have for me. It looks to me like the worst telecom company I have ever dealt with and it seems I am not alone based on the average reviews and this video: https://www.youtube.com/watch?v=TQSz3T1n3mM