Shared Ownership With Clarion: My partner and I are in the process of buying an shared ownership properly with Clarion. For months Clarion has fed us false hopes about an estimated time frame of moving in, they haven't responded to emails and have left us in the dark or chasing things that they should be on top of. We feel like this is unacceptable as we’ve done everything on our part possible for us to be able to move and it feels like we’re the ones having to chase everything to find out what’s going on. We were given a timeframe which hasn’t been upheld even though we understand it was a draft but at every point there has been delays through no fault of our own. Even the valuation was set back due to the valuers not being able to gain entry to the home and even when Mortgage lenders tried to inform Clarion of this there was no response. It was only when I, myself called Clarion a few times to inform them of the situation something was done about it. Also our solicitor hasn’t even received the pack for us to be able to begin the process which should have started way back in September. We only found this out two weeks ago when our Solicitor had called us up to inform us and saying that once she gets the pack we'll have to wait up to two months to move in (when Clarion had told us repeatedly that we'd move in early December and then changed it to late December). Our solicitor also has said that she emailed Clarion's solicitors several times and have heard nothing and that Clarion is aware of the whole situation - but Clarion was still feeding us false hopes of moving in after a few weeks and not informing us of the problems. We've sent a few emails (along with the mortgage lenders and solicitors) however at every stage they have ignored each email sent. I asked for Clarion to contact me and let me know updates, however I had to still call up to chase them for updates. This all has been highly unprofessional from Clarion and the lack of communication has been really unsettling. We hope things improve and we are able to move into our new home sooner we are needing our own place. If the house wasn't so nice we would have canceled the whole process.