I have been chasing Clarion for 1 month and 2 weeks to get my electric vehicle (EV) charger of my parking lot working. I called Clarion Repairs 10 times so far and emailed them as well referring the Repair ticket reference...but I haven't received any solution or call. I am getting the same reponse over and over saying: the electric/mechanical team should reach out to me in the next 48hours. I haven't received any call. The EV charger wasn't decommisioned correctly in the first place - I asked Clarion to confirm that the EV charger was operating fine last April-2020, and they replied saying that the EV charger was working fine. So, 1 month ago, I bought an electric vehicle and when I tried to pug it in to charge the vehicle - the charger was not working. Clarion knows about this situation but no one is doing anything about it.