Rent gone up by £76.95 a month, contacted by phone they said someone will call(NOT) then did a webchat with adviser, they said they will put urgent contact on and they will phone me (NOT) then put on trustpilot bad review got call to ask why so i explained , she said will call back from rent dept and try to help put urgent (AGAIN NO CALL) so have posted on every place i can think off to get them to call and help, we are both in our mid 60s partner is pensioner and having to work to keep me as im in bad health and had to give up work in oct2020, we cant afford that amount of rent rise, and just fed up of being IGNORED ! WHY NO COMMUNICATION, WE DESERVE THAT AT LEAST!