The worst company ever, I was with affinity before this and they were bad, but nowhere near as bad as Clarion. They never answer the phones, when they do, the people never know anything just give you scripted responses, they always say they will pass to the manager but will never give you a name or direct line. They send out people for routine repairs who come and take photos and then you spend another 3 months chasing about when they will ever do the basic repair, i know some of these could be done by my local handyman but I pay a lot of rent so they could at least keep the house in a fit state