Clarion Housing has to be the very worst Housing Association in the UK today. Also they claim to be the largest and they probably are but they also have the worst call centre of staff. And the very worst operatives that carry out maintenance and essential works. I also have my doubts as to whether any of there staff are even qualified to carry out there work. Because for the most part they use these unqualified multi trades people that would not know one end of a screw driver from another. Also I have been waiting months for a replacement toilet and new cistern. After one of there multi trades workmen broke my original rather than repairing it. So I reported it to Clarion over 18 months ago and I am still waiting for it to be replaced. If there was ever a bunch of cowboys and rouge workmen my guess is they all work for Clarion. Personally I would not recommend this housing association to my worst enemy. There useless through and through.