The worse company I have ever dealt with. The customer service is a disgrace, so rude & make you feel awful. I’ve been questioned on who is visiting me because it was unacceptable to have a visitor once a week for the visitor parking passes that we use. I was asked to pay an additional £1700 on top of rent service charge & mortgage within 5 months which took my affordable housing flat to over £1000 per months without bills. Repairs/maintenance- where do I start 6 weeks without being cleaned, 8 weeks without a lift when I’m on the 4th floor. Waiting for a month with clarion coming coming out 3 times without equipment to fix a leak coming through my celling but still water dripping & not fixed, ruined a lot of my belongings in the process.