Oh how I love NOT being the only one! Clearly clarion you are not listening and learning by your mistakes!! We've been in our flat for almost 4 years with dangerous, embarrassing flooring throughout. Your booklet says its your responsibility as landlords! You keep arguing you just do the kitchen and bathroom! I am a disabled woman and the lifting tiles are a daily trip hazard, theh are absolutely vile with black gaps around each one with God knows what bacteria in it! The tiles are also part asbestos to which I know for a FACT! Also you have housed druggys above us which is totally unacceptable! Many police reports and social services and yet you still do nothing! clarion have been on watchdog!! Clearly not learning. AVOID CLARION!!!