I had to put 1 star as there were no options for NONE, where do i start, after logging 4 repairs 7 weeks ago 1 repair has been dealt with, the 1st repair was booked in london when the actual job address was 1 1/2 hours away from London, 2nd job for asbestos we have been waiting 2 weeks for a simple report to advise us if there is asbestos in the property or not, they still have no answer for this, 3rd job to replace a glass window on the patio doors due to be fitted today 22.01.20, they have measured it wrong so the glass will not fit, they have now given us a new date for fitting 10.02.20 that's 2 1/2 weeks away? 4th job only just measured for that today after having 7 weeks to do this, Absolute JOKE of a company, the staff have no clue what is going on? area managers DO NOT respond to anything, and to top it off the complaints department are so inundated with complaints they cant get round to them quick enough.